What Does it Take to Make a Customer Loyal to a Brand?

It’s hard to overstate the importance of customer loyalty to the long-term success of a given company. When customers are loyal, they resist the temptation of even the most aggressive competitors and continue to generate revenue for your brand.

What Does it Take to Make a Customer Loyal to a Brand?

The Value of Customer Loyalty

Individual Differences

The Core Product/Service

Competitive Differentiation

Customer Service

Staying Top of Mind

Incentives

Consistency

Evolution

Conclusion

The latest #news, analysis, and conversation on the #InternetOfThings